10.10 Safe to install
Experience the convenience and efficiency of managing your OPTUS account with the My Optus app. This comprehensive app offers a range of features to streamline your account management and provide assistance when you need it.
24/7 Support Messaging
- Obtain instant responses from our new Digital Assistant
- Easily connect with human experts whenever necessary
- Access your message history for quick reference
- Reply at your convenience
Find Answers to Your Questions
- Explore device guides to learn more about your device
- Find Optus 5G tower locations and modem setup guidance
- Effortlessly set up your internet with our modem install guides
- Conduct a home WiFi internet speed test
- Troubleshoot your home nbn internet service
- Access a comprehensive range of Help & Support articles
- Track your order for real-time updates
Monitor Your Usage
- Track how much data you've used from your available data pool
- View data usage by category and daily breakdowns
- Identify your most data-intensive service
- Check usage for call minutes and text messages
- Monitor your international Roaming Data Usage
- View your active and available service add-ons
Simplified Billing Experience
- View detailed breakdowns of your latest and previous bills with ease
- Set up direct debit for seamless payment processing
- Securely pay your bill with a credit card
- Save your billing information for future transactions
- Request a payment extension when needed
- Report payments quickly to ensure accuracy
Effortless Prepaid Management
- Check your remaining credit with ease
- Quickly recharge your account within the app
- Choose from multiple payment options including debit card, credit card, and PayPal
- Utilize prepaid retail vouchers for convenient recharging
- Access all available add-on options for your prepaid services
- Easily recharge accounts of anyone linked to your account
Efficient Management of 'My Account' Settings
- Securely log in to the app using your My Account details
- Update your login username and password as needed
- Reset your password if you forget it
- Keep your contact information up to date
- View both Mobile and Fixed services within the app
- Manage account permissions and user approvals easily
Control Your Plan and Services
- View detailed plan information and contract details
- Access comprehensive device insurance information
- Easily adjust your plan to suit your needs
- Manage International Roaming services with ease
- Effortlessly manage your entertainment options
- Set up call diversions as required
- Manage notification preferences for optimal communication
Personalized Features for You
- Enjoy a customized launchpad featuring your most relevant features
- Stay informed about the latest Entertainment options
- Discover our newest offers and deals
- Access McAfee Parental Controls (Family Plans Only)
Donate Your Data
You have the opportunity to make a meaningful impact by donating some of your data from your eligible Optus Mobile plan. This donation will provide internet access to young Australians who need it most, allowing them to learn, create, and connect with the world around them to unlock their potential.
To learn more about Donate Your Data, visit: optus.com.au/donate-your-data
Device Compatibility
The My Optus app is compatible with iPhone devices running iOS 14 or later.
Help & Support
For further assistance, please visit: optus.com.au/support
Optus Privacy Policy
To review our privacy policy, please visit: https://www.optus.com.au/about/legal/privacy
Overview
My Optus is a Freeware software in the category System Utilities developed by Optus Mobile.
The latest version of My Optus is 10.10, released on 07/02/2024. It was initially added to our database on 10/19/2023.
My Optus runs on the following operating systems: Android/iOS.
Users of My Optus gave it a rating of 5 out of 5 stars.
FAQ
What is Optus by Optus Mobile?
Optus by Optus Mobile is a mobile service offering from Optus that provides various prepaid and postpaid plans tailored for customers.
How do I sign up for an Optus by Optus Mobile plan?
You can sign up for an Optus by Optus Mobile plan online through the Optus website, via the My Optus app, or by visiting an Optus retail store.
What types of plans are available with Optus by Optus Mobile?
Optus by Optus Mobile offers several prepaid plans, postpaid plans, family plans, and data-only options tailored to meet different customer needs.
Can I keep my existing phone number when switching to Optus by Optus Mobile?
Yes, you can keep your existing phone number by requesting a number transfer during the activation process.
Is there a contract requirement with Optus by Optus Mobile?
It depends on the plan you choose. Prepaid plans generally do not require a contract, while some postpaid plans may have a contract period.
What coverage does Optus by Optus Mobile provide?
Optus by Optus Mobile offers extensive coverage across Australia, including urban and regional areas. You can check coverage maps on the Optus website.
What happens if I run out of data on my plan?
If you run out of data, you may be able to purchase extra data packs or have the option to switch to a higher plan if available.
How can I manage my account with Optus by Optus Mobile?
You can manage your account using the My Optus app or through the Optus website where you can check usage, recharge, and modify your plan.
What customer support options are available for Optus by Optus Mobile?
Customer support options include online chat, phone support, and visiting an Optus retail store for in-person assistance.
Does Optus by Optus Mobile offer international roaming services?
Yes, some plans include international roaming options. It's best to check your specific plan details for coverage and rates.
Screenshots (Click to view larger)
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